With Serta you can sleep with peace of mind.
Not happy with the feel of your new mattress? We will happily replace it with another feel of your choice, within 90 days of purchase. Serta is exclusively available at Forty Winks and offers a 90 Day Comfort Assurance Warranty. The 90 Day Comfort Assurance is available on all Serta mattresses.
At first your new mattress will feel very different to what you have been used to and you might worry you have made the wrong choice from the first night. However, it does take time to adjust to any new mattress and for this reason a comfort exchange is not available until you have slept on it for at least 30 days. For the exchange to be valid the mattress must be in sound working order and free from stains so a mattress protector must be used at all times.
If after 30 days and before 90 days from the purchase date you wish to exchange your mattress, contact the store you purchased your mattress from. Let them know you would like to exchange your mattress under the Serta 90 Day Comfort Assurance Warranty. Make sure you have your proof of purchase handy as you will need to provide the details to the store. They will arrange a time for you to come in and trial a new feel.
When visiting the store bring along your proof of purchase. Try all the models within the same range. Make sure you trial them for as long as possible so you can make the right choice. Once you have decided which mattress is right for you the store will: