Frequently asked questions

Choose from the topics below for help and advice. Can't find what you're looking for?
Contact us and we'll be happy to help.

Popular Questions

When can I expect to receive my order?
How does interest free work?
What are the common Australian mattress sizes?
How do I find my nearest store?

About Forty Winks

What makes us unique?
How can I get a job with Forty Winks?
How do I become a franchisee?


How do I place a large order for my business?
What happens to my contact details?
Can I collect my order in-store?


How much does delivery cost?
Can I book my delivery?
Who will deliver my products?
Do I need to be there when my products are delivered?
Do you deliver outside of Australia?
Can you help me assemble my bed or bedroom furniture?


Is my bed covered by a guarantee?
What happens if my mattress isn’t right?
Can I change or cancel part of my order?


Can I collect my order in-store?
What are your terms and conditions?