Crown Posture Bedding 90 Night Comfort Guarantee
Crown Posture Bedding 90 Night Comfort Guarantee.
We understand that it can take time to adjust to a new mattress. What feels perfect in a store might not feel the same after a few weeks at home. That’s why Crown Posture Bedding are giving you 90 nights to really get to know your mattress. Sleep on it. Stretch out. Get comfy. Not completely happy within 90 nights? You can swap it for another mattress from Crown Posture Bedding’s selected range.
No pressure. No stress. Just a commitment to helping you find the perfect match for the way you sleep. The 90 Night Comfort Guarantee helps take the guesswork out of mattress shopping and puts your comfort first.
No pressure. No stress.
STEP 1: Sleep on it for a minimum of 30 nights.
Sometimes love takes time so give your new mattress a fair go and give yourself a chance to get used to it.
STEP 2: Not a match? Contact the store.
We want to ensure you’re happy with your new mattress and will help you find the one that’s just right.
STEP 3: Swap it. Sleep happy.
Bring your proof of purchase, try out our range of selected Crown Posture Bedding mattresses and pick a new favourite.
SIMPLE. COMFORTABLE. GUARANTEED.
Crown Posture Bedding 90 Night Comfort Guarantee includes Physio, Physio Pro, Physio Pro Advance, Premiere Yves and Premeire Louis.
FAQ's
It's Crown Posture Bedding's 90 Night Comfort Guarantee. You get 90 nights to get to know your new mattress at home, and if it's not quite right, you can swap it for another mattress from Crown Posture's selected range.
The Physio, Physio Pro, Physio Pro Advance, Premiere, Reserve and Premiere Signature ranges.
At least 30 nights. Bodies take time to adjust to a new mattress, so give it a fair go first. After that, you can request a swap anytime up to night 90.
Contact the store you bought from and bring your proof of purchase. The team will help you try the range and pick a new favourite.
Terms and conditions
Eligibility & Terms:
1. This 90 Night Comfort Guarantee applies to customers who are not satisfied with the comfort level of their mattress from an eligible range.
2. You must try the mattress for a minimum of 30 nights to allow your body to adjust. Claims can be made between days 30 and 90 after delivery.
3. A valid Proof of Purchase must be provided by the original purchaser.
4. The mattress can be exchanged for another model from the eligible ranges only. No other brands or ranges are included.
5. If the new mattress is priced higher, the customer pays the difference (plus any delivery charges). If it is priced lower, no refund is given for the difference.
6. This guarantee is for exchange only. No refunds or full credits are offered under this program.
7. Any promotional discount from the original purchase will be applied to the replacement mattress.
8. The exchange mattress must be selected from the same retailer as the original purchase (as per the original invoice).
9. Custom sizes, special orders, or floor stock models are excluded.
10. Standard delivery and pick-up charges apply and may vary by location. These charges are confirmed by the retailer.
11. A Forty Winks approved waterproof mattress protector must be purchased with your mattress, on the same invoice, and used from the first night to the last. A mattress that is, in Forty Winks’s opinion, damaged or soiled in any way will be exempt from the 90 Night Comfort Guarantee and unable to be exchanged.
12. Exchanges must be for the same size (e.g., Queen for Queen).
13. Only one comfort exchange is allowed per original purchase.
14. This guarantee can only be used once per mattress purchase.
15. A structurally sound bed frame/base is essential to the performance and comfort of your mattress. The mattress must be used on an appropriate bed frame/base. Solid timber slats should be no more than 9cm apart. Failure to use a suitable bed frame/base will result in your 90 Night Comfort Guarantee being voided and the mattress unable to be exchanged. Forty Winks reserves the right to inspect the bed frame/base.
Your Rights:
This guarantee is in addition to your rights under Australian Consumer Law. Our products come with guarantees that cannot be excluded. If your product has a major failure, you are entitled to a replacement or refund, as well as compensation for any foreseeable loss or damage. For minor issues, you're entitled to a repair or replacement.