Product care guide
A new mattress is an investment into years of better sleep. Look after it and it'll look after you.
Our support doesn't stop once your new mattress is home
Forty Winks is here to help you get the most out of it, with expert care advice for years to come. Did you know proper care is part of meeting your manufacturer's warranty conditions? From rotating and cleaning your mattress to choosing the right base and protector, our Sleep Advisors share simple tips to keep it fresh, supportive and comfortable for years. Plus, learn how to care for your bedding and bedroom furniture too. Any questions after your purchase?
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Mattress Care Tips
Air your new mattress
Let it breathe for a few hours before making the bed. Any "new mattress" smell will fade.
Give your body time to adjust
It can take up to three months to get used to the feel and support of a new mattress.
How often to rotate your mattress
Rotate head to foot every two weeks for the first three months, then three to four times a year so it wears evenly.
Use a supportive bed base
A strong base with centre support stops your mattress dipping and helps it last longer.
Always use a mattress protector
A waterproof mattress protector guards against sweat, spills and humidity, and helps keep your warranty valid.
How to clean a mattress
Vacuum regularly, blot stains with a little cold water and never soak or scrub.
Handle your mattress with care
Don't bend, fold or jump on it, and always use two people to move it.
Keep your warranty paperwork
Hold onto your receipt, warranty documents and the law tag in case you need to make a claim.
Your local experts in better sleep solutions
Furniture & bedding Care
Furniture care tips: bed frames, bases and bedroom furniture
- Timber furniture care. Dust timber bed frames, bedsides and tallboys with a soft, dry cloth, following the grain.
- Upholstered bed frame cleaning. Vacuum fabric bed frames and bedheads with a soft brush attachment and blot stains rather than rubbing.
- Avoid harsh cleaners. Skip silicone sprays and household chemicals that can damage timber, fabric and leather finishes.
- Protect from sun damage. Australian sun can fade fabric and dry out timber, so use blinds or curtains in sunny rooms.
- Bed base support. Make sure your bed base or ensemble base has strong centre support, with slats evenly spaced to prevent sagging.
- Adjustable base care. Keep cables clear of moving parts, check nothing is underneath before lowering, and never sit on the raised head or foot section. Stay within the manufacturer's weight limits.
- Tighten bolts regularly. Check bolts every few months to keep your bed frame sturdy and squeak-free.
- Lift, don't drag. Always lift furniture and bases when moving them, and use felt pads to protect your floors.
Bedding care tips: how to wash sheets, quilts and pillows
- How often to wash sheets. Wash sheets and pillowcases once a week, or more often in hot weather.
- Follow bedding care labels. Always check the label before washing, especially for down quilts, wool quilts and specialty fabrics.
- Washing cotton, linen and bamboo sheets. Use a mild detergent, skip fabric softener on bamboo and linen, and avoid high heat to prevent shrinking and pilling.
- Line dry in the shade. It keeps sheets soft and helps stop colours fading.
- Pillow care and replacement. Use a pillow protector, fluff pillows daily and replace them every one to two years.
- How to store bedding. Keep spare sheets and quilts in breathable cotton bags in a cool, dry place, never in plastic.
FAQ's
Rotate it regularly, use a mattress protector, keep it on a supportive base and keep it clean and dry. With the right care, most mattresses last more than 5 years
Once a week is best, and more often in warm weather. Wash your mattress protector and pillow protectors regularly too.
Keep cables clear of moving parts, check nothing is underneath before lowering and stay within the weight limit. Follow the manufacturer's care guide for anything else.
Check the care label or manufacturer's guide first, then chat to our trusted Sleep Advisors in store for more help.
We have over 110 stores across Australia, find your local
Find your local Forty Winks store for expert advice and in-person trials.