Delivery

Forty Winks only sells and delivers products within Australia, to locations covered by our delivery service.

For enquiries around delivery, please contact your local Forty Winks store.

When you buy directly from a Forty Winks store, the delivery fee is dependent on the store's delivery system and your order. Contact your local store to confirm your specific delivery costs.

Standard delivery

Standard delivery applies to larger items, such as mattresses, bases, and furniture, or orders containing a combination of larger and smaller items.

Delivery fees are applied during checkout and are calculated based on the distance from store.

• Short Distance Delivery, (0-20km from store) - $90
• Mid Distance Delivery, (20-50km from store) - $120
• Long Distance Delivery, (50-100km from store) - $180
• Custom Delivery, (over 100km from store) – Your local store will contact you to organise your custom delivery cost once your order has been placed.

Quick Ship delivery

Quick Ship delivery is available online for items showing the Quick Ship badge. Order online before 4am, Monday to Thursday for guaranteed next business day delivery. Quick Ship is available in Sydney, Melbourne, Brisbane and Perth metro areas only. It is not available on weekends or public holidays.

Any additional product(s) added to an order that are not available for Quick Ship delivery will be subject to additional delivery fees, charged separately. These products will not be delivered the next day in conjunction with your Quick Ship product(s).

Quick Ship delivery is contactless and limited to your door; we cannot assist with moving products inside.

See more information here.

Smaller packages

For smaller standalone items like pillows and mattress protectors, the following deliver fees apply:

• Short Distance Delivery, (0-30km from store) - $20

• Mid Distance Delivery, (30-60km from store) - $40

• Long Distance Delivery, (60km + from store) - $60

Custom delivery (over 100km from store)

If your delivery address is more than 100km from the store you may be required to pay additional freight fees. You can contact your nearest store using our store finder online before placing your order or simply place the order and the Forty Winks store fulfilling it will confirm the final delivery cost with you.

If you don't accept any additional delivery fees, you may choose to cancel your order. In this instance, Forty Winks will arrange to refund your payment.

You must be present at the delivery location at the agreed upon delivery time. We are unable to deliver without the customer being present to receive. You are also required to accept the delivery of goods within 14 days of a notification that your products are available, unless a prior arrangement has been made with us. Where possible, storage can be arranged at an additional cost.

We may also request photo identification prior to delivery for verification purposes. We recommend accepting your order in person, especially if you've paid by credit card.

If someone else is accepting the order on your behalf, we may require them to provide proof of identity (including photographic identification). If the order has been paid by credit card, we may also need to sight this.

Upon delivery, if no appropriate person (over 18 years old) is available to receive the order, we'll endeavour to arrange for delivery at a different time. Please note: we may charge an additional delivery fee for that replacement delivery and any subsequent deliveries.

We can help you assemble your new bed or bedroom furniture, however this depends on your delivery location, and if the store delivering your order offers this service. Speak to your local store to find out how we can help. For online orders, speak to the store processing your order once your order has been placed.

Please note: you’re responsible for the products fitting the intended area, as well as through any passages, hallways and doorways.